Customer Satisfaction First

Founded in 1994 and rapidly expanding, Flash Grafix moves to the Angus site in the Rosemont-Petite-Patrie district. New trends, innovations, and a constant search for more efficient processes have been on our plan for the past 22 years. The ultimate goal is to make our customers benefit and always surprise them.


Flash is ISO 9001:2015 certified

The ISO 9001:2015 standard is based on eight management principles that provide a framework for Mirazed leaders to improve our performance.

The principles

  • Customer focus
  • Leadership
  • Engagement of people
  • Process approach
  • System approach to management
  • Improvement
  • Evidence-based decision making
  • Relationship management

The benefits

  • Consistent service and/or product quality in compliance with legal obligations
  • Standardization of good work practices
  • Guaranteed satisfaction and added value for customers
  • Reduced failure costs
  • International recognition

Key benefits of a quality management system (QMS)

  • Staff motivation and involvement
  • Reduced costs and production or delivery times through efficient use of resources
  • Improved results and consistency
  • Increased flexibility and faster responses to changing markets or customer needs and expectations

Optimizing costs and resources

  • Increased customer confidence in our ability to meet their needs and expectations
  • Better competitiveness in our markets

FSC certification

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On request, we can provide FSC® certified products

FSC (Forest Stewardship Council) certification is a certification that has been developed to promote environmentally appropriate, socially beneficial and economically viable management of the world’s forests. This allows the fiber of FSC-certified forests to be traced to the point of sale, allowing our customers to make informed choices when purchasing products from the forest.